The Slack Integration page allows users to securely connect their Slack workspace with Blazly Lead Engine. Once connected, users can map chatbots to Slack channels and receive real-time notifications whenever leads are assigned, ensuring seamless team collaboration and faster response times.
Connect Slack
Users can connect their Slack workspace by clicking the Connect Slack button.
The integration is established through Slack's secure authentication process, allowing Blazly Lead Engine to communicate with the selected Slack workspace.
Slack Workspace Authentication
During the connection process, users authorize Blazly to access their Slack workspace.
The application requests only the permissions required to:
- Read available Slack channels.
- Post lead assignment notifications.
- Map chatbots to Slack channels.
No unnecessary permissions are requested beyond those required for the integration.
Channel Mapping
After connecting Slack, users can map individual chatbots to specific Slack channels.
This allows:
- Different chatbots to send notifications to different channels.
- Teams to organize lead notifications based on departments or workflows.
- Improved collaboration by routing notifications to the appropriate team.
Lead Assignment Notifications
When a new lead is assigned, Blazly automatically sends a notification to the mapped Slack channel.
Notifications help team members:
- Receive instant lead assignment updates.
- Track newly assigned leads.
- Respond to customer inquiries more quickly.
- Improve team coordination and workflow efficiency.
Slack Integration Permissions
The Slack integration is designed to operate securely by requesting only the permissions necessary for notification delivery and channel mapping.
These permissions enable Blazly to:
- Access available Slack channels.
- Send lead assignment notifications.
- Maintain communication between Blazly Lead Engine and the connected Slack workspace.
Pricing
Pricing
The Pricing page allows users to manage their subscription, purchase additional chatbot slots, and add team seats for collaboration. It provides a clear overview of the active plan, available add-ons, pricing details, and included features.
Active Plan
The top section displays the user's current subscription status.
It shows:
- Active subscription plan.
- Number of chatbot slots included in the current plan.
This helps users quickly identify their available chatbot capacity.
Chatbot Slot
The Chatbot Slot plan enables users to create and deploy AI chatbots.
Each chatbot slot includes:
- One chatbot per subscription.
- Website embed code.
- Gmail integration.
- Slack integration.
- AI-powered knowledge base.
- Lead management, inbox, and pipeline.
Users can adjust the quantity of chatbot slots using the + and – controls before purchasing.
Chatbot Pricing
The chatbot subscription is charged on a monthly basis.
It displays:
- Price per chatbot slot.
- Selected quantity.
- Total monthly subscription based on the selected quantity.
Users can purchase additional chatbot slots by clicking Add Chatbot Slot.
Team Seat
The Team Seat add-on allows users to invite additional team members to collaborate within the workspace.
Each team seat includes:
- Shared access to leads and inbox.
- Collaboration on the sales pipeline.
- One seat for each invited team member.
Users can increase or decrease the number of seats using the quantity selector.
Team Seat Pricing
Team seats are billed separately from chatbot subscriptions.
The page displays:
- Price per team member.
- Selected quantity.
- Monthly cost based on the number of seats added.
Users can purchase additional seats by clicking Add Team Seat.
Quantity Selector
Both chatbot slots and team seats include quantity controls.
Users can:
- Increase the number of subscriptions.
- Decrease the selected quantity.
- View updated pricing before completing the purchase.
Free Trial
The Pricing page also displays information about the available free trial.
The free trial includes:
- One chatbot for testing.
- Access to build and configure the chatbot.
- No credit card required to get started.
Profile
Profile
The Profile page allows users to manage their personal account information. It enables users to update their profile details, company information, and website while displaying their current subscription plan. The profile information is also used across the application for personalization and email communications.
Basic Information
The Basic Information section contains the user's account details.
It includes:
- Full Name
- Email Address
- Company Name
- Job Role
- Website
- Current Subscription Plan
Users can update editable fields and save the changes to their profile.
Full Name
Users can update their full name.
The full name is used throughout the application for account identification and personalization.
This field is required
Email Address
The Email field displays the email address used to sign in.
The email address:
- Is displayed for reference.
- Cannot be modified from the Profile page.
- Remains linked to the user's account authentication.
Company
Users can enter or update their company name.
The company name is used to personalize the workspace and account information.
This field is optional
Job Role
Users can specify their job title or role within the organization.
Examples include:
- Sales Manager
- Marketing Manager
- Business Owner
- Customer Success Manager
The job role may also be used when generating AI-powered email signatures and communications.
Website
Users can provide their company or business website URL.
Adding a website helps associate the profile with the user's organization and can be used across integrated features within the platform.
This field is optional
Subscription Plan
The Plan field displays the user's current subscription.
It indicates:
- Active subscription plan.
- Current account tier.
This information is displayed for reference and cannot be edited from the Profile page.
Save Profile
After making changes, users can click Save Profile to update their account information.
The updated details are saved and reflected across the application wherever the user profile is used.